Payment is expected at the time service is rendered unless other arrangements have been made in advance. For your convenience, we accept Cash, Check, MasterCard, Visa, Discover, and American Express. Financing is also available through Care Credit a leading patient financing option to help restore a more confident smile. This options allows our patients to:
- Start treatment and care immediately and pay over time.
- Pay for other dental treatment without having to reapply.
- Pay for deductibles and treatment not covered by insurance.
Our Benefit Specialists work hard to provide our patients with an estimate of insurance coverage prior to their surgery, which allows patients to pay their estimated out-of-pocket amount upon check-in for their surgical procedure. To do this, we will require an initial evaluation visit. Please be sure to complete the online patient registration forms on our website at least three (3) days prior to your appointment. We do require your insurance information at least 3 days prior to verify coverage and confirm benefits for your specific treatment plan prior to your visit. This verification of benefits is a verbal confirmation only and is not a guarantee of coverage. Please remember you are fully responsible for all charges regardless of your potential insurance benefit.
Payment for initial visits (including evaluation or x-rays) is due at the time of service, if you have provided us with your insurance information and we have been able to verify your coverage and confirm benefits we will inform you of your estimated out-of-pocket amount for the initial evaluation and x-rays. If not, we can provide you with an insurance-ready receipt you may send in for direct reimbursement. After the evaluation visit, our team will begin working on verification of coverage for your future surgery.
In the case of emergency treatment or same-day surgery on the first visit, payment must be paid in full on the day of service. However, our Benefit Specialists can assist with claim submission for direct reimbursement to you.
It is important that we have copies of both your medical and dental insurance cards before we can proceed with verification. Some of your procedures may be covered under your medical insurance and some under dental. Additionally, some procedures may only be covered if provided in conjunction with other procedures.
Many factors affect the amount your insurance will pay. Some of these are:
- Policy limitations for certain procedures
- Yearly maximums
- Benefits already used
- Student status requirements
- Plan year renewal dates
- Usual and customary fees
- Coordination of benefits or non-duplication clauses
- Allowable amounts
- Fee schedules
- Missing tooth clauses
- Age limitations
We work with several dental PPO insurance plans. However, we are not participating providers for any HMO plans. We are not Medical providers and we have opted out of Medicare. This means that Medicare patients who choose to see us on a private contract basis and agree not to submit claims to Medicare for treatment at ROFS.
If you have questions regarding your insurance, please contact our office. Our benefit specialists are very familiar with insurance and are happy to help you.